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Have questions? You’re in the right place!
Frequently Asked Questions
Looking for answers? We’ve got you covered! You can search our entire help center database here. But in the meantime, here are a few answers to some of the most common questions from Tala users.
Getting Started with the Tala App
Phones and Devices
Loan Fees, Limits, and Approval
Accessing Your Tala Account
Repaying Your loan
Privacy and Security
Still need help?
While we don’t have a support phone number, we’re here seven days a week to respond to any other questions via our email support team!
• For questions or complaints, kindly submit a ticket here.
• Already a Tala customer? To talk to a customer care agent through the Tala app, click here.
• For partner-related questions, click here.